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Get The Facts
Before Opening Your Mouth!
Hi!
This is in response to a "true story" written by James W. in May 1998 about
Longs Drug Stores. First of all, I work for a Longs Drug Store in Southern
California, in the pharmacy. Let me just say, Longs is a great company
to work for and to do business with. If an employee or customer has a complaint
about something, all you have to do is talk to one of the managers or the
store manager, and they will usually go out of their way to help you. I've
been lucky enough to work for four different stores in Southern California,
and this has always been the same at each store. In James W.'s letter,
he left out if he talked to a manager or not. He most likely did not, and
that's why he had to say that Longs Drug Store discriminates against people
who are not senior citizens. If he would have took the time to speak to
one of our managers or the store manager, then he would have been told
that in February of 1998 a new California law went into effect saying that
ALL pharmacies must give ANY person with medicare or over the age of 65
a discount at the medi-cal (state funded) cost of the particular medication.
If you are under the age of 65, but still have a medi-care card,
then we will give you the same discount. If you are under the age of 65
with no medi-care card, and you still need help paying for a prescription,
then we will try and match a price at another pharmacy that is cheaper.
Also, maybe if you don't have enough money, then you could apply for the
state-funded medi-cal program, which pays completely for most prescription
medications. Even then, you could kindly ask one of our friendly pharmacists
if they could call your doctor for a cheaper, yet similar substition. I
am sorry if a pharmacist confused James W. in any way, but all he had to
do was ask for a manager. Next time maybe he should ask some more questions
before he jumps to such a conclusion, and such an statement. I am proud
to work for Longs Drug Store. I think all of us need to remember
this.....All you have to do is ASK! |
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